We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"As the solution is a software as a service, the scalability is unlimited."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"The solution is easy to use and support."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"The UI is easy to learn."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"It's a scalable product."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"There is no catalog for mobile access management (MAM) security."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"It would be helpful if there was proactive remediation."
"Meraki is limiting our connections."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"Sometimes, the integrations are a bit tough."
"The price could be better."
"The solution can be expensive."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"A dark mode would for sure be appreciated."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"Training should be more accessible and cheaper."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"If it could do ticketing and non-Apple devices then that would be huge."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 104 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, IBM MaaS360, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Ivanti Neurons for MDM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.
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