We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"Technical support, in general, has been quite helpful."
"It is a very helpful solution."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It's easy to manage."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"Security is the main feature because the company is reliable."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"It's extremely competitive and very good for a product in this sphere."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"It's very easy to just keep adding devices as needed."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"The reporting tool is very good."
"We can scale the product."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The dashboard has been very useful."
"Very good, functional solution for endpoint management."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Intune does not provide real-time visibility."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"More integration with monitoring tools is needed."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"The maintenance is average."
"Meraki is limiting our connections."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"Integration with other tools, such as, ConnectWise Automate."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"The product's remote access manager needs improvement."
"Even when it shows Java as up-to-date, it might not be. So, to make it better, they should improve the accuracy of Java patch reporting."
"There are occasional glitches."
"The OS deployment could be better."
"Some difficulties with setup for multiple locations."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 60 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, SOTI MobiControl and Sophos Mobile, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl. See our Cisco Meraki Systems Manager (MDM+EMM) vs. ManageEngine Endpoint Central report.
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