Cisco Meraki Systems Manager (MDM+EMM) vs ManageEngine Endpoint Central comparison

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51,101 views|35,245 comparisons
92% willing to recommend
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95% willing to recommend
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10,984 views|6,371 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. ManageEngine Endpoint Central Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""Technical support, in general, has been quite helpful.""It is a very helpful solution.""The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally.""A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""It's easy to manage.""The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."

More Microsoft Intune Pros →

"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions.""Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment.""Security is the main feature because the company is reliable.""The most valuable features include remote inventory analysis, security features like geofencing, and software distribution.""It's extremely competitive and very good for a product in this sphere.""The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products.""The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices.""It's very easy to just keep adding devices as needed."

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"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature.""I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well.""The reporting tool is very good.""We can scale the product.""In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good.""The dashboard has been very useful.""Very good, functional solution for endpoint management.""ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."

More ManageEngine Endpoint Central Pros →

Cons
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part.""In the past, I raised some tickets for the enhancement feature, which was missing in Intune.""Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug.""Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.""Intune does not provide real-time visibility.""The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients.""More integration with monitoring tools is needed.""It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."

More Microsoft Intune Cons →

"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult.""The maintenance is average.""Meraki is limiting our connections.""We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable.""They need to allocate more energy in terms of their offering to devices that are not Apple devices.""Integration with other tools, such as, ConnectWise Automate.""Security could be improved, and there could be more features that enable you to customize the end customer solution.""Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."

More Cisco Meraki Systems Manager (MDM+EMM) Cons →

"The product's remote access manager needs improvement.""Even when it shows Java as up-to-date, it might not be. So, to make it better, they should improve the accuracy of Java patch reporting.""There are occasional glitches.""The OS deployment could be better.""Some difficulties with setup for multiple locations.""ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.""Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them.""In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."

More ManageEngine Endpoint Central Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The price is high for the market."
  • "It's extremely competitive and very good for a product in this sphere."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • "The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
  • "Meraki MDM is the cheapest solution we have used."
  • "My clients find it a bit expensive compared to other systems."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Endpoint Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The price depends on the usage. If someone has a niche enterprise clientele, they will need more features and security… more »
    Top Answer:Sometimes, the integrations are a bit tough. It might require some technical information.
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What… more »
    Top Answer:Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there… more »
    Top Answer:ManageEngine Endpoint Central's license in models is all over the place, meaning you have to pay for each individual… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Meraki MDM
    ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

    ManageEngine Endpoint Central Features:

    • Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.
    • Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.
    • Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.
    • Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime
    • Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

    ManageEngine Endpoint Central Benefits:

    • Centralized endpoint management for diverse devices.
    • Improved operational efficiency through automation.
    • Enhanced security with antivirus, firewall, encryption, and data loss prevention.
    • Automated patch management for timely updates and security.
    • Remote control and troubleshooting for efficient issue resolution.
    • Comprehensive reporting and analytics for insights and informed decision-making.
    • Scalability and flexibility to accommodate organizational growth.
    • Cost-effectiveness by reducing manual management efforts and security risks.

    Reviews from Real Users

    PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

    Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm18%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company18%
    Transportation Company12%
    Hospitality Company6%
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company13%
    Government5%
    Construction Company3%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company9%
    Healthcare Company7%
    Non Profit7%
    VISITORS READING REVIEWS
    Educational Organization39%
    Computer Software Company10%
    Manufacturing Company5%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business53%
    Midsize Enterprise13%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise54%
    Large Enterprise30%
    REVIEWERS
    Small Business32%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise50%
    Large Enterprise32%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. ManageEngine Endpoint Central
    March 2024
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. ManageEngine Endpoint Central and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 60 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, SOTI MobiControl and Sophos Mobile, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl. See our Cisco Meraki Systems Manager (MDM+EMM) vs. ManageEngine Endpoint Central report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.