We performed a comparison between Cisco Secure Endpoint and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"The price is low and quite competitive with others."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"Real-time threat prevention using sandboxing, file trajectory, and retrospective security."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It's a robust product."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"There are no issues with scalability."
"No maintenance is required after a successful installation phase."
"It is very easy to use and keeps us secure."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The SIEM could be improved."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We find the solution to be a bit expensive."
"The GUI needs improvement, it's not good."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"The user interface is dull."
"The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"The technical support is very slow."
"The product does not provide options like tunnel creation or virtual appliances."
"I would like more seamless integration."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"The enterprise edition does not report attacks on external devices."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"The whitelisting feature does not work as expected."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"Since the division of the company, we have experienced a lack of support."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 45 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Cisco Secure Endpoint is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Bitdefender GravityZone EDR, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Cisco Secure Endpoint vs. Symantec Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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