We performed a comparison between Deep Instinct Prevention Platform and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Ability to get forensics details and also memory exfiltration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is stable and scalable."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"The support is very good. They reply and respond very quickly."
"Deep Instinct's detection rate is close to 100 percent."
"Stability-wise, I rate the solution a ten out of ten."
"Deep Instinct’s prevention-first approach to stopping unknown ransomware and malware is the reason why we purchased the product. The pre-execution versus post-execution is a big piece for us where it is able to stop something before it even hits the box or desktop. That was one of the big reasons why we went with Deep Instinct."
"Deep Instinct was a strategic complement to our Open XDR platform."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"This solution blocks the brand new malware threats."
"The features seem to be alright."
"If it detects ransomware or something, it can isolate that computer."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"The most valuable feature of this solution is the ease of use."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The SIEM could be improved."
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"ZTNA can improve latency."
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in the solution."
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"iOS compatibility for mobile security and parental control."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"It would be useful if they could automate the deployment more."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
"On the solution's website, it is sometimes difficult to figure out how to download the exact product associated with your purchased license."
"The feature is somewhat lacking in security protection."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"The product’s AI implementation feature could be better for learning user behavior."
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Deep Instinct Prevention Platform is ranked 24th in Endpoint Protection Platform (EPP) with 18 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews. Deep Instinct Prevention Platform is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Symantec Endpoint Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our Deep Instinct Prevention Platform vs. ESET Endpoint Protection Platform report.
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