We performed a comparison between ESET Endpoint Security and SentinelOne based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions received very positive reviews from users. SentinelOne wins out because of users’ reports of high ROI and advanced customer support.
"Fortinet is very user-friendly for customers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"NGAV and EDR features are outstanding."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"The administration is its most valuable feature as I can see all versions in one place."
"The overall security capability of the product is pretty reliable."
"The tool protects everything."
"It's scalable."
"All of our devices are integrated with the solution."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"The pricing is good."
"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"The tool's most valuable feature is EDR."
"We collect a lot of telemetry from Singularity Complete."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"SentinelOne's managed detection response service Vigilance Respond is convenient for companies like ours with small IT teams. If something happens on the weekend, SentinelOne steps in and resolves the issue. It's a false positive 97% of the time, but at least they're resolved instead of hanging around for us to find on Monday."
"Offers good protection against ransomware."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Detections could be improved."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We find the solution to be a bit expensive."
"The problem was that it didn't support Windows 7."
"The interface is good. However, it could always be better. It could be more user-friendly."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"The solution lacks the automation I need."
"In the future, a cloud version of the solution would be great."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"It would be useful if they could automate the deployment more."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"I would like to see a better control panel for the managed service side of it."
"I would like to have the same features such as ransomware that are available on the cloud version of SentinelOne also made available for the on-prem version because a lot of people in our region are not ready for cloud solutions."
"I don't like switching the way you switch from legacy to XDR."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"Singularity Complete's process stream has room for improvement."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"The agent update is not the most intuitive process, but I understand why they do it. We have a pretty vertical 64-bit environment for Windows. That is pretty much all we have, but we get alerts for things like the new Linux endpoint or things that do not apply to us. That is probably the only thing that I do not like. There may be some way to turn that off so that I do not get endpoint update alerts from platforms that are not applicable to our system, enterprise, or network."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
More SentinelOne Singularity Complete Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. ESET Endpoint Protection Platform is rated 8.2, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, Check Point Harmony Endpoint and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our ESET Endpoint Protection Platform vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Anti-Malware Tools vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.