We performed a comparison between ESET Endpoint Protection Platform and Fortinet FortiClient based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The stability is very good."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The solution has a very good endpoint feature."
"ESET Endpoint Security’s most valuable feature is the management console."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"The pricing is good."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"It’s really easy to use."
"The VPN connection is the feature that I like the most."
"The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users."
"Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
"The solution is stable, we have not had any issues in the time we have been using it."
"The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good."
"The initial setup is easy. Our clients use the FortiClient EMS, which is the central console for installing FortiClient. It is easy and very user friendly."
"The EMS server gives us good control and central management."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"The SIEM could be improved."
"The only minor concern is occasional interference with desired programs."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"The solution could have a more user-friendly interface."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"We would like to see more options in the help menu for users."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"The adware module could be improved."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"The solution could improve by providing analytics or detailed reports."
"They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."
"I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
"We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."
"I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."
"The features for application control and device control must be improved."
"I would like for the next release to be more user-friendly for users to do not have as much of a technical background."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Fortinet FortiClient is ranked 15th in Endpoint Protection Platform (EPP) with 86 reviews. ESET Endpoint Protection Platform is rated 8.2, while Fortinet FortiClient is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Intercept X Endpoint. See our ESET Endpoint Protection Platform vs. Fortinet FortiClient report.
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