We performed a comparison between ESET Endpoint Security and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two products, ESET Endpoint Security has more favorable reviews. The solution has very effective threat protection, is reasonably priced, and has great service and support.
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"This is stable and scalable."
"All of our devices are integrated with the solution."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"ESET Endpoint Security’s most valuable feature is the management console."
"The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"I have found the most valuable feature to be the EDR."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"It is a very scalable solution."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We find the solution to be a bit expensive."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"The SIEM could be improved."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"I would like them to use AI features to do preventative virus protection."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"I would like to see better support for virtual and desktop infrastructures."
"The product’s DDoS and AI features must be improved."
"The initial setup can be a bit challenging."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. ESET Endpoint Protection Platform is rated 8.2, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Panda Adaptive Defense 360, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our ESET Endpoint Protection Platform vs. Intercept X Endpoint report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.