We performed a comparison between IBM MaaS360 and IBM MobileFirst based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"It's easy to manage."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The solution is quite stable."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"Asset management is the most valuable feature and integral for device inventory."
"IBM MobileFirst has one of the most feature-rich admin panels."
"I like Its capability for developing hybrid applications, with an ability to integrate device-native code as well"
"With help of this product, we have been able to develop mobile applications without having complete knowledge of each mobile OS's native programming technology. App development, delivery, and code management have been very efficient using this product."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"No option to do end-to-en macOS management. Slow implementation of policies."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"In future releases, I would like to see better integration with Apple products."
"The pricing could be improved."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"Its integration with Microsoft Teams could be better."
"Local technical support would be helpful."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The price could be lower."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The reporting and alerting could be improved."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"There are issues with push notifications, especially for Windows mobile apps. JSONStore also crashes abruptly at times."
"I would like to see improved support for native device functions."
Earn 20 points
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while IBM MobileFirst is ranked 7th in Mobile App Platforms. IBM MaaS360 is rated 7.8, while IBM MobileFirst is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of IBM MobileFirst writes "It provides access management for the enterprise user as well as for the consumer". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas IBM MobileFirst is most compared with Ionic, Microsoft Azure App Service and SAP Mobile Platform.
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