We performed a comparison between IceWarp and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"It has great communication capabilities for team chatting and web conferences."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"An effective, functional, very good tool for controlling resources."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"I would rate the stability as eight out of ten."
"The most valuable features are the ones that control the leaking."
"The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal."
"The feature that we find most valuable is the corporate email pushing."
"It was easy to use."
"The contained browser is a good feature."
"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."
"The product enables us to access our internal applications from anywhere in the world."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"They need a more flexible pricing model."
"The pricing could always be better."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at."
"The setup was very difficult. It was not as easy as I had expected."
"The integration on the application side could improve."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
IceWarp is ranked 6th in Email Applications with 15 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. IceWarp is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IceWarp is most compared with Google Workspace, Microsoft Exchange, Zimbra Collaboration, Zoho Mail and KerioConnect, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
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