We performed a comparison between Jitterbit Vinyl and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."VINYL works across different data sources. It is very useful to be able to map the data across different data sources and different environments. It is also very easy to develop small applications within a short span of time."
"The fact that it's no-code is one of the most important features because it allows us to deliver very quickly. We can get the value to the business delivered much more quickly than with other solutions."
"VINYL has given us the ability to really improve the speed with which we deploy releases and respond to the good ideas that our people have."
"The product has reduced the time that it takes us to produce apps."
"You can unite data which lives in different sources without moving that data."
"App development, database storage, and 3rd party app integrations are great."
"It's customizable to whatever you see might use it for... It's very user-friendly, and the front-end is exactly what we need to see, very simple. It can get more complicated too, if those are the needs."
"It is very scalable from its licensing to design. We have not had any performance issues when scaling."
"It can integrate anywhere, and you can make any kind of workflow."
"Assignment Group history is really important to me."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"We have seen a big improvement in the experience that we want to create for our end users."
"The main reason that people use ServiceNow is that performance is very good."
"The integration with other tools is pretty good."
"The level of automation within the platform is great."
"The tool is generally easy to use, making it a very user-friendly product."
"Some new features I think I'd like to see is visibility into running jobs so that we can see what the status is, or it's not stuck in its process and doing its thing, or how much longer it's going to take. I'd also like to see a native calendaring function so we can put calendars into our apps with maybe even recurring tasks or appointments and that sort of thing. We'd also like to see multi-select lists. The users being able to pick multiple things to filter on and get a list and be able to export that list."
"When you are trying to delete certain columns or delete or drop tables, it will throw an error and it will force you to hunt down every location where those things are being referenced. You have to delete them from the very end and work your way backward... It would be easier, when you're deleting that table, if it would concatenate all the way down."
"During the initial rollout, the text editor wasn't 100% what we were looking for, but we were able to get the job done. After some discussions and finding ways to use different plugins during the short term, Zudy actually came back a few months later and said that they have integrated a standard product into their text editing that checked all the boxes for us."
"When designing the user interface, there are many built-in features; however, Vinyl could use some more extensive design elements that are used in marketing, such as Canva or Web design tools. These would allow for more extensive design elements to be added more easily."
"I would like them to build out more tools for communication, particularly the ability to do a multinode panel via email."
"Version 2.3 has a good UI but we want a more customizable UI."
"Upload time of documents that needed to be uploaded was a request that we were having an issue with. That issue got resolved in [near] real time, within probably 30 minutes."
"One of the troubles we have sometimes is the amount of data we're processing within the applications. That can really add a lot of "laggy-ness." That's an ongoing struggle we're going to have while we use it. It doesn't happen for all our applications, only some of them that are heavy on the reporting."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The licensing for this solution, with respect to the user, needs to be improved."
"The UI is not intuitive."
"ServiceNow Now Platform's automation process needs improvement."
"The cost has room for improvement. It is currently expensive."
"The integration towards other ERP systems could be improved."
"We would like to see AI used to automate some of the functionality in this solution."
Jitterbit Vinyl is ranked 20th in Rapid Application Development Software with 31 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Jitterbit Vinyl is rated 8.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Jitterbit Vinyl writes "Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Jitterbit Vinyl is most compared with Microsoft Power Apps, OutSystems and QuickBase, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our Jitterbit Vinyl vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.
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