We performed a comparison between Kaseya VSA and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The training that we received was quite good."
"This solution is our RMM tool and we love the deployment features."
"The remote support is the most valuable aspect of the solution."
"Kesaya is highly configurable."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"Provides efficient automation."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The initial setup was easy."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"The fetch repository is a good feature."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The most valuable feature of this solution is centralized management."
"You can create remote sessions for client systems."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"The tool's most valuable feature is performance."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"I would like to see improved virtual infrastructure management."
"Sometimes, the product misinterprets the functionality of a machine."
"The agent-based monitoring solution can be improved."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"It never functioned as intended."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"They should add better features for managing hardware."
"I find the user interface a little bit intimidating and not very appealing."
"The agent can be a bit more intelligent."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"ManageEngine Patch Manager Plus needs to improve speed."
"The tool's support needs improvement."
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Kaseya VSA is ranked 5th in Patch Management with 29 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. Kaseya VSA is rated 7.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Atera, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, Microsoft Configuration Manager, ManageEngine Endpoint Central and ConnectWise Automate. See our Kaseya VSA vs. ManageEngine Patch Manager Plus report.
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