We performed a comparison between ManageEngine OpManager and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The application monitoring is the solution's most valuable feature."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"We find the networking aspect of this solution to be the most valuable."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"Device monitoring is a good tool of this solution."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The product provides intensive reports."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"My opinion is that this solution is not very expensive."
"The up-to-date graphs and the history are very good."
"It is nice to have one place where all the information is right there in front of us."
"The feature I like is that it can easily do a lot of mapping."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
"The licensing for this solution is not straightforward and should be improved."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"We had some stability issues at the outset that have since been resolved."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."
"PRTG Network Monitor can improve Layer 2 and Layer 3 network maps and the GUI more user-friendly. Additionally, they should bundle the features so I can monitor everything on one particular device."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
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ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. ManageEngine OpManager is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, SCOM, Nagios XI and WhatsUp Gold, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Fortinet FortiSIEM. See our ManageEngine OpManager vs. PRTG Network Monitor report.
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