ManageEngine OpManager vs SolarWinds Server and Application Monitor comparison

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Executive Summary

We performed a comparison between ManageEngine OpManager and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points.""The single dashboard is a valuable feature."

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"The solution gives pretty good network visibility. I am also impressed with it's monitoring.""The product provides intensive reports.""We have found the solution to be stable.""Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash.""The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine.""Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly.""ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring.""The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

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"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value.""The solution can be deployed quickly.""Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management.""I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool.""Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause.""The product integrates with Remedy.""It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."

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Cons
"The technical support needs improvement.""The Wi-Fi side needs improvement."

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"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper.""There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment.""Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay.""With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed.""OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster.""This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance.""ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier.""We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

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"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers.""Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system.""Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""The current script monitoring feature has limitations, especially when dealing with custom scripts."

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Pricing and Cost Advice
  • "As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
  • "The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
  • "The initial cost is low and the add-ons are reasonable."
  • "We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The licensing is on a yearly basis and the pricing is on the cheaper side."
  • "In terms of pricing, I would rate it a two out of five. It was expensive."
  • "ManageEngine OpManager has a three-tier licensing model."
  • "We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
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  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be… more »
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what… more »
    Comparisons
    Also Known As
    OpManager
    SolarWinds SAM
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Information Not Available
    Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
    Andr. L. Riis AS, NetSuite
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Non Tech Company22%
    Computer Software Company16%
    Financial Services Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Educational Organization50%
    Computer Software Company10%
    Manufacturing Company5%
    Financial Services Firm4%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Government7%
    Financial Services Firm6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise58%
    Large Enterprise27%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise40%
    Buyer's Guide
    Network Monitoring Software
    June 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: June 2024.
    772,679 professionals have used our research since 2012.

    ManageEngine OpManager is ranked 13th in Network Monitoring Software with 44 reviews while SolarWinds Server and Application Monitor is ranked 11th in Server Monitoring with 38 reviews. ManageEngine OpManager is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.