We performed a comparison between Microsoft Azure App Service and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a platform as a service, so we don't have to manage the infrastructure to hold the websites."
"The solution is very simple to set up."
"Overall, all of the features are very good."
"This solution is easy to deploy."
"We are able to do millions of things simultaneously."
"It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure."
"The primary and standout feature is ease of deployment."
"It is the best because it's easy to use, and there's a plan for every type of workload."
"The solution is able to support the size and scale required."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"This is a customizable product."
"The most valuable feature is the situational layer cake."
"Can be improved by increasing the number of data centres worldwide."
"Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage."
"The solution is quite expensive. If you need more features, you need to pay for them."
"The pricing is average. It could be lower."
"Microsoft Azure App Service has a lot of complexity because there are a lot of options and functionality. It is simple to become confused, there are many technical elements to learn before you can utilize the solution. If they could make the solution easier to use it would be a benefit."
"The logging and monitoring could improve in Microsoft Azure App Service."
"There is still room for improvement in terms of the maturity of the solution. Everything is available that we need, but the issue is that they are still upgrading. Even though they have Azure applications and automation services, they still need to mature more. There are many things that need to mature and the road map for this is quite long, taking another three to eight years to have a mature solution."
"The solution needs better integration capabilities on the network side."
"The UI part needs improvement."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The solution's pricing model or licensing model could be a little better."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"The licensing cost is very high."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
Microsoft Azure App Service is ranked 7th in Rapid Application Development Software with 38 reviews while Pega BPM is ranked 8th in Rapid Application Development Software with 57 reviews. Microsoft Azure App Service is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and Adobe ColdFusion, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and AWS Step Functions. See our Microsoft Azure App Service vs. Pega BPM report.
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