We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The most valuable feature is the ability to manage the application flow."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The solution is scalable, and it is easy because all the documentation is available."
"The solution offers good documentation."
"The monitoring so far has been good and we are happy with it."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The stability is very good for Sentry and in general works well."
"It's a great visibility tool for the developer team."
"The most valuable feature we have found with Sentry is the security that it provides."
"Great for capturing application performance metrics and error logs."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"It is very difficult to award the service level cycles at an endpoint level."
"I would like to see a role registration feature added."
"I would like to have alert policies and alert conditions enhanced in the next release."
"Its debugging feature needs to be faster."
"The settings for an administrator are complex."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"It would be nice if the product provided a map showing the users’ geographic location."
"The log centralization and analysis could be improved in Sentry."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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