We performed a comparison between NinjaOne and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"NinjaOne's best feature is its monitoring."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"It just works as advertised and serves the purpose for which we got it."
"The most valuable feature we have found currently is probably patch management."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"Good at managing updates and for remote support."
"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."
"It can send messages to our ticketing system."
"Zabbix is very easy to implement."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"The calculations part is the most valuable."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"The most valuable feature is the support for monitoring Cisco switches."
"It meets my organizational needs. It's pretty easy to use."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's dashboard could be easier to use."
"The ticketing system in NinjaOne is not the best."
"Lacks sufficient integrations with other PSAs."
"The graphical user interface could be improved."
"NinjaOne's pricing and user interface needs improvement."
"NinjaOne's reporting module is cumbersome."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"Look and feel."
"I would like to see a more flexible mobile client, and better HA out of the box."
"The server monitoring could be better."
"The networking monitor is not too easy to work with."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"The event correlation could be better."
"Zabbix isn't very good at automation just yet."
"The solution needs to add features for finding loopholes or problems and their root causes."
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NinjaOne is ranked 29th in Network Monitoring Software with 14 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. NinjaOne is rated 8.0, while Zabbix is rated 8.2. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Comodo RMM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our NinjaOne vs. Zabbix report.
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