We performed a comparison between Oracle Application Express (APEX) and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features is the ability to build very fast data-driven UIs."
"Oracle APEX's reporting features are simple yet powerful. The ability to quickly create CRUD screens has simplified many RAD discovery processes, while the APEX environment allows the product owners and dev teams to quickly understand the complex solutions and employ usage statistics to identify areas requiring improvement. The option to add external JavaScript tools in screen development enables the development of complicated mobile or web usage scenarios in rare cases where the APEX UX is not enough."
"I like the way that it automatically goes into the spreadsheets and the users can deal with it."
"The solution's most valuable aspect is its Graphics Form Design."
"What's most valuable in Oracle Application Express (APEX) is its secure coding functionality, and the solution also has good features."
"The valuable features are charts, reports, and search engines."
"Oracle APEX allows our company to complete webpage projects easily in a fast turnaround time."
"One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users."
"Scalability-wise, it is a very good solution."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"The level of automation within the platform is great."
"ITOM Discovery is a great feature."
"The product's most advantageous feature is platform innovation."
"It is a stable solution...It is a scalable solution."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"Occasionally when trying to un a page, I would be faced with an error number; however, not much information would be provided on the error itself outside of the programming language. It would be nice if more information could be provided."
"It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases."
"Oracle is more of a database-oriented solution and is not very flexible in app development."
"Currently, APEX doesn't have a building workflow engine. I think that's the most important improvement that could be made at this point."
"Better connection and integration with non-Oracle databases is needed."
"Some of the application interfaces of Oracle Application Express are not very attractive and could be improved."
"It would be beneficial to include WebSockets so that you can see real-time updates."
"Oracle should implement vertical and horizontal data segmentation in APEX's security framework, so Dev teams don't need to do any heavy lifting in the APEX screens. This is a common issue in enterprise apps. It would be nice to seamlessly integrate Git repositories into the development process since the current solution can result in overlapping work or an eventual overwrite. The provided example apps are great, but they could benefit from some added documentation in the "explanation screens"."
"ServiceNow Now Platform's automation process needs improvement."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"The price is a bit high and can be a bit of a barrier for some customers."
"Bug and defect management are not available in ServiceNow."
"We would like to see AI used to automate some of the functionality in this solution."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
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Oracle Application Express (APEX) is ranked 2nd in Rapid Application Development Software with 52 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Oracle Application Express (APEX) is rated 8.2, while ServiceNow Now Platform is rated 8.6. The top reviewer of Oracle Application Express (APEX) writes "An easy-to-use format that is flexible and scalable". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Salesforce Platform, Mendix, Microsoft Azure App Service and Oracle Visual Builder Cloud Service, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our Oracle Application Express (APEX) vs. ServiceNow Now Platform report.
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