We performed a comparison between PRTG Network Monitor and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Stability-wise, I rate the solution a ten out of ten."
"The authentication links into our standard Active Directory authentication, which is very good."
"The solution is easy to manage and the reports are very accurate."
"PRTG Network Monitor is a very stable product."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"The solution effectively monitors network devices and servers."
"The most valuable feature is the monitoring of resources."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It handles the basics of monitoring."
"WhatsUp Gold is very easy to deploy."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"The product could be improved by being cross-platform friendly."
"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The product is old and not updated."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The technical support does not bother to respond."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
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PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. PRTG Network Monitor is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and SCOM, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our PRTG Network Monitor vs. WhatsUp Gold report.
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