We performed a comparison between PRTG Network Monitor and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."
"PRTG is relatively intuitive and fairly straightforward. It has net flow monitoring and that works all right. I would describe it as a decent middle-of-the-road solution."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"It is a user-friendly solution."
"Ability to create a dashboard inside software monitoring."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"Speed of deployment is one of the most valuable features."
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"The most valuable feature of SCOM is real-time alerts."
"I like the historical reporting of observer metrics."
"It is a user-friendly product that requires almost no maintenance."
"The stability has been great."
"It is very good at monitoring Microsoft Server."
"This is a product that does more generally than any of the competing solutions."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"We are able to do problem determination on runaway processes."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."
"Can be slow in the way it polls the different engines."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"The interface is a little bit cumbersome and certain actions could be simplified."
"All of the areas of reporting are very bad and need to be improved."
"The management of the servers could be better."
"Stability and some performance issues exist and they need improvement."
"I would like to see better support for monitoring Unix-based systems."
"SCOM needs to improve its usability."
"The solution can be improved by expanding to cloud usage."
"It would be a much better product if Microsoft provided management packs with the product."
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PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. PRTG Network Monitor is rated 8.2, while SCOM is rated 7.8. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and OpenText Operations Bridge. See our PRTG Network Monitor vs. SCOM report.
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