We performed a comparison between Salesforce Commerce Cloud and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a customizable checkout experience, customizable homepage, everything can be customized."
"The implementation team can customise the implementation to customer needs."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The solution is quite stable."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I find the reports to be the solution's most valuable feature."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The tool supports multiple currencies."
"Hybris offers a platform designed for speed."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"The user interface can be customized."
"We have found the B2B, B2C and D2C very valuable."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution is expensive."
"In terms of application performance, it could be a bit quicker."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"In the next release, Commerce Cloud should add CRM dashboards."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"We would like more interaction from Salesforce about new versions."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"Hybris is not currently using microservices."
"A public cloud solution of this software would open great possibilities."
"The support team should improve the response time."
"The WCS management or content management is not that great."
"The learning curve is high."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Salesforce Commerce Cloud is rated 7.8, while SAP Commerce Cloud is rated 8.0. The top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Salesforce Commerce Cloud is most compared with Adobe Commerce, Oracle ATG, Shopify, HCL Digital Commerce and Sana Commerce, whereas SAP Commerce Cloud is most compared with Shopify, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our SAP Commerce Cloud vs. Salesforce Commerce Cloud report.
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