We performed a comparison between ScienceLogic and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"One of the valuable features is rapid dashboards."
"The best feature is the highly flexible graphs."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The solution provides good infra-monitoring features."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Dynamic Component Mapping is key and unique."
"It has given us an understanding of each layer from a server application."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"They have a very good network in the infrastructure of Discovery."
"We can scale the solution."
"The biggest advantage of ServiceNow is the value that it brings."
"It is a stable solution...The initial setup of the product is straightforward."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"They need a little more self-service."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should add CLI command modes and scripts for high performance."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"Admins do not have direct access to the reporting."
"The product must educate its strategic partners for deployment."
"The solution is too high priced."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."
"It creates quite a bit of duplication, so that needs to be fixed."
"The solution should improve the classes of discovery assets to disregard more junk data."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
ScienceLogic is ranked 7th in Server Monitoring with 42 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. ScienceLogic is rated 8.6, while ServiceNow Discovery is rated 8.0. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Splunk Enterprise Security, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and SolarWinds Server and Application Monitor. See our ScienceLogic vs. ServiceNow Discovery report.
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