We performed a comparison between SECDO Platform and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"I get alerts when scripts are detected in the environment."
"The price is low and quite competitive with others."
"The setup is pretty simple."
"Impressive detection capabilities"
"The solution was relatively easy to deploy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
"It basically automates the entire alert investigation process."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"The solution does very well as a baseline EDR and provides good process-level management."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"They're highly stable in comparison with other solutions I have."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"Intelligence aspects need improvement"
"Detections could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"The dashboard isn't easy to access and manage."
"Making the portal mobile friendly would be helpful when I am out of office."
"The price should be reduced in order to be more competitive in the market."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"One area for improvement is the maturity of its vulnerability features."
"The threat intelligence feed could use some fine tweaking."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"Additionally, it is complex to use, and the pricing should be improved."
"The cloud console has a lot of bugs and issues in the analysis part."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
Earn 20 points
SECDO Platform is ranked 9th in Security Incident Response while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. SECDO Platform is rated 9.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". SECDO Platform is most compared with Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our SECDO Platform vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.