We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The setup is pretty simple."
"It is stable and scalable."
"The price is low and quite competitive with others."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The stability is very good."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
"The solution detects malware very well."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"Symantec End-User Endpoint Security is scalable."
"I find it is the most reliable solution on the market."
"The solution is easy to manage."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"The solution is stable and integrated into the system quite well."
"It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator."
"I have found Trend Micro Apex One to be secure."
"Trend Micro Apex One has good features and is lightweight."
"I believe that optimization is a really good feature on the front side."
"Stability is okay."
"The initial setup is pretty straightforward."
"This is a very stable product and we plan to continue using it."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution should address emerging threats like SQL injection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"ZTNA can improve latency."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"It seems that its not working very well with VMWare."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"If Symantec wants to improve, they should have a single event for all their products."
"There is no local support for Symantec products in Hong Kong."
"There are limitations because everyone these days has hybrid working; however, the endpoint does not work for us unless we are connected to a VPN, which is a major limitation."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"Trend Micro Apex One could improve by having better integration in the future."
"We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location."
"Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself."
"The Apex One endpoint sensor has room for improvement."
"I would like to have DLP features implemented into Vision One Security."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."
"The solution should adjust its pricing for the smaller market we are in."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Symantec Endpoint Security is rated 7.6, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Security vs. Trend Vision One Endpoint Security report.
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