We performed a comparison between Trend Micro Apex One and Trend Micro Deep Security based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Trend Micro Apex One appears to be the superior solution. Any issues they are currently facing, they feel, will likely resolve with future updates. However, our reviewers found Trend Micro Deep Security to be expensive and difficult to deploy, and weren’t satisfied with the level of support.
"The most valuable feature of the product is vulnerability detection."
"The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
"For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done."
"It is a scalable solution. If required, we can scale it more. That's not an issue...The solution's initial setup process was straightforward."
"Deep Security is a good product for managing a few servers."
"There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice."
"It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment."
"Trend Micro Apex One is a seamless solution compared to others."
"The graphical user interface is simple, making it easy to navigate without the need for additional training or complex documentation."
"The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good."
"The solution can scale."
"Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"The solution is stable and integrated into the system quite well."
"There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."
"The price could be reduced."
"Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects."
"The tool needs to improve its subscription."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used."
"Another issue is if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem."
"We'd like to have more application control."
"If certain alerts could be translated into day-to-day English with some action plans, a few points, what to do, and how to do it, that would help me personally as IT Manager. They have some recommendations regarding the vulnerability of the endpoint. They take you to some very technical information and if you are not a security engineer or security-trained you might not understand what they're talking about. We are a small company and it would benefit if things were explained better, we cannot afford a dedicated Trend Micro Apex One engineer."
"We have found that this product is a bit heavy on the endpoints."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access."
"The integration capabilities could be a bit better."
"In the next release, I would like to see IBS included in OfficeScan."
"The performance could always be improved."
"The support could be more customer-friendly, although my experience with them has been okay."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Trend Micro Deep Security is rated 8.6, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Trend Micro Deep Security is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security, Trellix Endpoint Security and Kaspersky Endpoint Security for Business, whereas Trend Vision One Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Trend Micro Smart Protection and Trend Vision One.
We monitor all Virtualization Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
