We performed a comparison between Adobe ColdFusion and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to write SQL queries was very helpful as we did not need to bother our DBAs in writing stored procedures for simple tasks."
"My client has been able to improve productivity with the use of the tool. The solution has them develop several tools that addressed their specific needs. They have become more efficient and safe with the use of the product."
"I find it to be the easiest server-side technology for website development. It easily integrates with virtually everything– from web APIs to NoSQL databases to RSS and XML services."
"We save enormous amounts of time in development using this tool."
"This tool was very easy learn, yet powerful enough to manage many sites on a single instance."
"I would like to say that its best feature is its different kinds of connectors. We have lots of in-built connectors."
"No need to import libraries from outside the environment."
"Apart from providing a mature, reliable, consistent platform, Adobe also offers outstanding customer service and product support."
"The subsequent chain of tasks, I believe, is valuable."
"A workflow automation platform that's reliable, performs well, and has good reporting and integration."
"I like that it's always up and running."
"Straightforward tool."
"I have found the workflows and integration the most valuable in this solution."
"Within our organization, we're not finding really any major issues with scalability and things of that nature."
"Primarily, we use it for incident management and change across the landscape. It is the virtual repository for our incident management processes. It gives us visibility about what's happening from the change management perspective across our CABs, including our enterprise CABs."
"The pricing of the product is quite good. It's not too expensive."
"Need to be able to Be able to inject Python, Java, Groovy, or PHP code into a CFML page."
"Previously when I was trying to create some data, it was very difficult to get real-time data from Workfront."
"There is not much third party authenticators in this solution"
"ColdFusion’s third-party authentication is currently limited to just a couple of companies, like Google and Facebook, and a few third-party SAML authenticators. From my personal perspective, adding LinkedIn and Microsoft would greatly benefit me."
"Installation of the server software was formidable due the number of configurable options."
"The solution needs to improve its adaption capability with a third-party company. I want to see more communities or open knowledge resources with the tool."
"All the screens are similar. It's the same platform for everything and you need to familiarize yourself with it. In the past, you used to have one screen per application. Now, you have everything integrated into one. Everybody will manage the same screen and they need to navigate into the same screen as the Internet Explorer with a toolbar with the categories and look for the things you want to see or the models you want to use."
"There should be greater integration with other enterprise applications. We're using Microsoft, Oracle, and other applications, and it would be good to have a greater integration on some of the immediate hiccups that you have with these services. It doesn't mean that when we have a problem with using another application, ServiceNow should be able to fix it, but ServiceNow should be able to alert us to things. There should be a bit more automation or integration."
"Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited."
"The standard UI is very restricted. It doesn't look as good, compared to Remedy. Building your own UI requires some additional coding..."
"In an upcoming release, there should be more administration tools."
"It's missing monitoring capabilities."
"Making a mobile version would be helpful."
"Their user interface is old-fashioned and outdated, and it can be more friendly for the eye. They can improve the user experience."
Adobe ColdFusion is ranked 21st in Rapid Application Development Software with 6 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Adobe ColdFusion is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Adobe ColdFusion writes "An easy-to-setup tool that can be used to automate repetitive tasks". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Adobe ColdFusion is most compared with Oracle Application Express (APEX), Microsoft Power Apps, GitHub CoPilot and Microsoft Azure App Service, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, Appian and IBM Maximo. See our Adobe ColdFusion vs. ServiceNow report.
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