We performed a comparison between Alfabet IT Planning & Portfolio Management and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboard is the most valuable feature."
"We like the status report feature. It is something really valuable."
"The interface is extremely user-friendly."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The performance is good."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"Stable and scalable solution."
"The user-experience, enhanced performance, and in-hand governance can be improved."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The configurations are fine, but the user interface could be improved."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"I would like to see some artificial intelligence incorporated into the management functions."
More Alfabet IT Planning & Portfolio Management Pricing and Cost Advice →
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
Alfabet IT Planning & Portfolio Management is ranked 14th in Project Portfolio Management with 4 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Alfabet IT Planning & Portfolio Management is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Alfabet IT Planning & Portfolio Management writes "Helps us to implement and understand the status of our projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Alfabet IT Planning & Portfolio Management is most compared with ARIS BPA, LeanIX, Jira, Alfabet FastLane and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Polarion ALM. See our Alfabet IT Planning & Portfolio Management vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors and best Project Portfolio Management vendors.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.