We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In our workflow, we utilize a dashboard. Our product development backbone relies on two-week sprints. At the beginning of each sprint, we conduct a planning meeting to discuss and challenge the backlogs. Throughout the sprint, we conduct daily sessions to review code, ensure alignment with coding standards, and address any issues. Once all tasks are completed, we proceed with the deployment process."
"The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
"The OKR experience is great."
"I like the way the UI functions."
"It's easy to set up."
"The most valuable features in Jira Align are the dashboard and the reporting feature."
"The technical support services are excellent."
"Velocity and reporting provide good visibility, burndown charts, and particularly velocity measurement."
"The interface is extremely user-friendly."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The product is quite convenient and user-friendly."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The program is stable."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"There are fewer customization options in Jira Align due to how it was designed."
"Jira Align can improve the visibility of executive teams."
"One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out."
"One area for improvement is that Jira Align's double menu and multiple menus can be difficult for new users."
"The product needs to improve its configurations."
"Jira Align should reduce the many information fields we need to provide while closing defects."
"Jira Align fails to provide its users with a complete package in terms of portfolio management."
"In my company, we found the solution to have many issues regarding its ability to handle claims and other processes since the solution is not available on a single window."
"The interface isn't user-friendly."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The solution needs a few things in terms of resource management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"I would like to see some artificial intelligence incorporated into the management functions."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 36 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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