We performed a comparison between Appian and Ultimus Adaptive Business Process Management based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"The process models provide self-documenting systems."
"The tool is very flexible."
"Appian is a very low code platform. It's very easy to learn and use."
"There is a version coming out every six months with performance improvements."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The technical support is excellent."
"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."
"Development is easy on the Ultimus platform."
"If that had more DevOps capabilities, it would be an excellent product."
"The graphical user interface could be easier to use. It should be simplified."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"We are looking for a feature that can resign and move the process from one step to another step."
"Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."
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Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Ultimus Adaptive Business Process Management is ranked 53rd in Business Process Management (BPM). Appian is rated 8.4, while Ultimus Adaptive Business Process Management is rated 7.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Ultimus Adaptive Business Process Management writes "Integrates well and helpful support". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas Ultimus Adaptive Business Process Management is most compared with . See our Appian vs. Ultimus Adaptive Business Process Management report.
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