We performed a comparison between AppSheet and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two No-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."
"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."
"The solution is pretty simple to implement."
"I have found the way they structure the workflow and the fact that it a progressive application is valuable for me. This allows me to be able to build it once and use it in multiple formats."
"The security of the solution is very good."
"Will give us better control over asset management and technical debt once we can centralize all contract information."
"We have found change management and CMDB to be very useful."
"It offers enhanced and efficient communication between the requester and the four pillar EDR through an online chat platform."
"I have found that sorting and grouping functions are particularly useful."
"The Workflow feature is the most valuable."
"I like the reporting aspect of it. It helps us know where we stand regarding the types of issues we're receiving... It also shows us trends. That enables us to possibly predict an issue that might come up in the future as well as what is happening right now. We will like that feature. With it, we can either avoid certain issues or know where we need to focus more regarding the service we provide."
"The solution integrates well with other products."
"The solution is stable, scalable and easy to use."
"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."
"The solution needs to improve its SQL database capabilities."
"They only give a single sign-on at a very high cost."
"There needs to be an improvement in their operation vision. They need to see things more globally because at the moment they are very North-America focused. We do not always have mobile applications and the way we use them is slightly different in Africa from the way they use them in America."
"They could improve by providing more language support other than English, integrate better with other databases, and provide a better UX."
"The solution is lacking in the mobile application area that could be improved."
"It would be nice if we could, with some specific access rights, move histories from one squad to another, as they generate dependencies or duplicate or flag them."
"The Software Asset Management feature can be improved. We would like to see more features for the Software Asset Management functionality. Its price can also be better. It is currently more expensive than other solutions."
"Currently, we are finding it a bit difficult to monitor the subscriptions that are being used. The reporting feature related to this can be improved. Its ITOM functionality can be improved. BMC does a better job than ServiceNow in terms of capturing utilization and other such things."
"We find it good in general. Obviously, there are areas of improvement for every capability. As they evolve more, if they keep on adding more intelligence into the capabilities, it will improve. The improvement areas are more integration across the landscape and more intelligence for the overall capability of the solution."
"It's a great platform, but there's still room for improvement. As the solutions stands now, you do need a lot of previous experience to use it. It would be great if they could develop some use case templates. This would be beneficial for a small and medium-sized businesses."
"It is annoying that ServiceNow keeps on changing back to Quebec every six months."
"For healthcare, which is a pretty audited environment, there are no concrete solutions for digital signatures, apart from our license with Adobe, so it requires orchestration."
AppSheet is ranked 4th in No-Code Development Platforms with 5 reviews while ServiceNow is ranked 1st in No-Code Development Platforms with 212 reviews. AppSheet is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of AppSheet writes "Free to use, easy to implement, and works well with other Google apps". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". AppSheet is most compared with Salesforce Platform, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, Appian and IBM Maximo. See our AppSheet vs. ServiceNow report.
See our list of best No-Code Development Platforms vendors.
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