We performed a comparison between Azure Monitor and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is the preferred option due to its ease of setup, low-cost pricing, and integration with other Microsoft technologies. It also provides a more convenient and efficient solution for developers by offering a one-stop place to monitor all cloud resources across multiple subscriptions in one dashboard. BMC TrueSight Operations Management has valuable features, but needs improvement in areas such as cloud monitoring, reporting dashboards, and pricing.
"The most valuable feature is that it ensures our servers are up."
"Good load and metrics gathering and very good analysis."
"Azure Monitor gives us the observability to check everything that we have in the cloud."
"I use the solution to monitor the infrastructure and applications."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"We like this searchability and availability of the data."
"It has good troubleshooting features."
"I am impressed by the reporting on the average eight ports that we get from this solution."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It is a stable solution."
"The major advantage of the product is estate management."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It is very helpful to be able to apply rule-based routing to alerts."
"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"If it is configured incorrectly, you can end up with a huge bill."
"The solution should have cross-connection or cross-communication between tech partners."
"When something goes down, we want the option to have automation in place to get it back up again as quickly as possible."
"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."
"Azure Monitor's integration with applications could be improved."
"The product must provide application or service monitoring features."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The pricing could be better."
"The UI for the end users could be improved and more flexible than it is now."
More BMC TrueSight Operations Management Pricing and Cost Advice →
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews. Azure Monitor is rated 7.6, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security. See our Azure Monitor vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
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