We performed a comparison between Big Switch Networks and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Juniper, Aviatrix and others in Software Defined Networking (SDN)."What I liked about the solution is the quick and easy way you can build a network data center fabric."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"It gives me the MOS, latency, and jitter."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"I think if I was to say something that could be improved, it would be a multi-data center nature of the implementation."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
Big Switch Networks is ranked 5th in Software Defined Networking (SDN) with 1 review while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. Big Switch Networks is rated 9.0, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Big Switch Networks writes "A flexible solution that can be integrated with third-party solutions whilst maintaining its automated nature". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Big Switch Networks is most compared with Gigamon Deep Observability Pipeline, Ixia Network Packet Brokers, Cisco SD-WAN, APCON and VMware NSX, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM.
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