We performed a comparison between BigFix and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"All the vendor patches are synchronized automatically."
"We've had no issues with stability."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"BigFix technical support is good."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"I've found the solution to be very scalable."
"The most valuable feature is that everything can be consolidated into one dashboard."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The most valuable feature is its ability to integrate with everything."
"We find the solution to be a bit expensive."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The deployment has room for improvement and can be more streamlined."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would like to see more integration with external data."
"The reporting and dashboard parts have room for improvement."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The price is quite expensive, and because of this, we may try another solution."
"The initial setup of this tool is complex for people who lack experience with it."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"I'm not aware of areas that need improvement."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"pology-based event correlation does not work well with NNM events."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BigFix is rated 8.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server.
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