We performed a comparison between BigPanda and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A user-friendly solution."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The solution is user-friendly and has good performance and certification."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The best of a bad lot was the error message deduping."
"My opinion is that this solution is not very expensive."
"PRTG has improved our visibility and response time to issues related to remote sites."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"It helps the entire organization become digitally enabled."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"The feature I like is that it can easily do a lot of mapping."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"Lacks sufficient dashboard features."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The solution could improve by having better integration."
"The cost of this product is too high compared to New Relic."
"The usability needs to improve, because it is a pure code environment."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"PRTG's application monitoring sensor is not strong."
"The solution could be better and faster when it comes to performance."
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"It would be nice if it gave us alerts via Gmail or SMS message."
"I would like to see more updates available in this solution."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. BigPanda is rated 7.2, while PRTG Network Monitor is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and PagerDuty Operations Cloud, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our BigPanda vs. PRTG Network Monitor report.
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