We performed a comparison between Celonis and FortressIQ based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can use it to discover processes and mitigate the mistakes in the process."
"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."
"They have in-built connectors for connecting to various systems."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."
"With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard and so we can see the differences between the pricing over the previous years."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"Celonis should have the ability to automate in the next release, in my opinion."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The tool must have better process graphs."
"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."
"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"They should leverage the solution's machine learning algorithms."
"Another aspect that needs improvement is the domain definition."
"The way the commercial model of the product is structured must be improved."
Celonis is ranked 1st in Process Mining with 44 reviews while FortressIQ is ranked 9th in Process Mining with 2 reviews. Celonis is rated 8.4, while FortressIQ is rated 4.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of FortressIQ writes "The product has good process mining capabilities, but it is very expensive". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and Process Mining Group ProM, whereas FortressIQ is most compared with UiPath Process Mining. See our Celonis vs. FortressIQ report.
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