We performed a comparison between Celonis and QPR ProcessAnalyzer based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"The solution offers a very good user interface."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"The solution offers very good division management."
"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"They have in-built connectors for connecting to various systems."
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"Discovery and root cause analysis"
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"It would help if they had more integrations and automation features."
"The tool must have better process graphs."
"The task mining feature of Celonis needs improvement because it's more challenging than it looks."
"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"They are killing the customers with high licensing prices. The tool’s pricing could be cheaper. Small enterprises wouldn’t be able to afford the tool."
"Communication with clients could be improved."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
Earn 20 points
Celonis is ranked 1st in Process Mining with 44 reviews while QPR ProcessAnalyzer is ranked 15th in Process Mining. Celonis is rated 8.4, while QPR ProcessAnalyzer is rated 8.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of QPR ProcessAnalyzer writes "Useful dashboards, plenty of features, and initial setup simple". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and IBM Process Mining, whereas QPR ProcessAnalyzer is most compared with SAP Signavio Process Intelligence. See our Celonis vs. QPR ProcessAnalyzer report.
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