We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important thing for me is the autopilot feature."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"At the moment, Autopilot is the most valuable feature."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The solution is easy to use and it has good performance."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"The product provides a universal dashboard."
"The proprietary standards and modules are the most valuable features."
"The solution is easy to use and support."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"Security is the main feature because the company is reliable."
"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."
"It's extremely competitive and very good for a product in this sphere."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"One of the most valuable features is the ability to apply apply granular level restrictions to our machines, making them easy to manage remotely from the backend."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"The design of the GUI, as compared to other solutions, really makes a difference."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"The current Intune reporting functionality could benefit from some improvements."
"Microsoft Intune needs to improve the initial login process."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The product needs to upgrade itself when the server is overloaded."
"The tool's pricing needs to be more flexible like Cisco's."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"Meraki is limiting our connections."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"System's compatibility with Google Chrome could be improved."
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
"The reporting with PowerBI could be improved."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"The list of applications for patch management isn't sufficient."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"The patch management needs improvement in Jamf Pro."
"We need better reporting options."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, IBM MaaS360, SOTI MobiControl and Sophos Mobile, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Sophos Mobile. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.
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