We performed a comparison between Trend Micro Apex One and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. CrowdStrike Falcon stands out for its machine-learning capabilities, optimal resource utilization, and precise threat detection. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Reviews of CrowdStrike's pricing were similarly mixed. Some find it costly and think the price should be lowered to make it more competitive.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer Trend Micro Apex One over CrowdStrike Falcon. Apex One also stands out for its centralized reporting and threat intelligence network. User reviews indicate that Apex One is favored due to its easy setup, responsive support, and comprehensive feature set.
"The stability is very good."
"The price is low and quite competitive with others."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"It is stable and scalable."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The setup is pretty simple."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"I like the Overwatch feature the most."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"I like the feature called RTC, the remote time connector."
"The most valuable features are the complete IPS and IDS."
"As an EDR tool, we can integrate log management and event management. The solution deals with threats automatically, that's the advantage."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence."
"Apex One is flexible and offers a lot of visibility on the agent."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"The most valuable feature is the vulnerability attack and detection since it enables swift action."
"This is a very stable product and we plan to continue using it."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"The ease of deployment is one of its most valuable features."
"Email security is the most valuable feature."
"FortiEDR can be improved by providing more detailed reporting."
"The SIEM could be improved."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Detections could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"Too many false positives."
"The pricing is a bit too high."
"CrowdStrike should add support for ransomware protection."
"CrowdStrike Falcon sometimes wrongly flags things as malicious. Let's say a user is active on Chrome only. Sometimes, our cross-segmenting will fetch from the backend data and show that it is malicious because of memory or CPU utilization."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"Technical support could be better than what is currently offered."
"Trend Micro Apex One should have a DLP (Data loss prevention) module."
"The solution could use signatureless detection."
"Sometimes HTTPS sites are not blocked properly."
"The CPU usage when scanning is too high and we have run into bottlenecks were it consumes a lot of CPU time."
"The DLP model needs improvement."
"In the future, the solution should include the XDR feature."
"Apex One's account security could be improved."
"The alert, or warning function, needs to be improved."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and Trend Vision One. See our CrowdStrike Falcon vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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