We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product detects and blocks threats and is more proactive than firewalls."
"I like One Endpoint Security. We can manage all the Trend Micro products from one console."
"This solution protects us from virus attacks before they affect the organization."
"The DDAN and the sand boxing features are very good and accurate."
"It's reduced administrative overhead."
"Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system"
"The ease of deployment is one of its most valuable features."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
"The solution is easy to use, flexible, and secure."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"The antivirus signature is valuable."
"The administration through the cloud is valuable."
"It is a stable solution."
"We do get notifications, which are helpful."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"The solution is not stable."
"ZTNA can improve latency."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Making the portal mobile friendly would be helpful when I am out of office."
"This software could affect the performance of your device negatively, particularly causing slow performance after installation."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
"The solution could use extra dashboards and offer more analytics."
"The EDR feature is difficult to use and could be made more user-friendly."
"The price is the main concern of the clients."
"Could channel video more efficiently."
"It would be ideal if the solution could be simplified a bit."
"The integration capabilities could be a bit better."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The solution could be more stable and secure."
"The solution’s technical support is not very good and could be improved."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Vision One, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.