We performed a comparison between CyberArk Identity and Jamf Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Ping Identity and others in Single Sign-On (SSO)."The most valuable feature of CyberArk Identity is the adaptive interface."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"I found the solution to be stable."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The design of the GUI, as compared to other solutions, really makes a difference."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"The self-service is invaluable to the user."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"I'm not sure what needs improvement. It is a good platform."
"The user interface could be improved."
"We would like to see an improvement in the ability to manage mobile devices."
"They could improve their UI and make everything more user-friendly."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"Simple things like finding policies, configuration profiles, and smart computer groups that are not used by any client could be easier."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"There needs to be a mass policy change tool."
CyberArk Identity is ranked 10th in Single Sign-On (SSO) with 18 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 105 reviews. CyberArk Identity is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, Ping Identity Platform and F5 BIG-IP Access Policy Manager (APM), whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager.
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