We performed a comparison between CylancePROTECT and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product detects and blocks threats and is more proactive than firewalls."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Forensics is a valuable feature of Fortinet FortiEDR."
"This is stable and scalable."
"Impressive detection capabilities"
"On the management side, we liked the way it displays things."
"The deployment of updates is easy."
"The most functional item that we use is the process to turn off the false flags that it causes."
"It secures different entry points into the network."
"Endpoints are protected in real-time without the need of a centralized server."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The solution is pretty easy to scale."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"Allows us to protect OneDrive and SharePoint, and emails too."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"The most valuable features are the anti-malware and antivirus capabilities."
"The most valuable feature is Data Loss Prevention (DLP)."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"It helps us quickly address potential issues and provides us with valuable insights."
"The initial setup is very straightforward."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not stable."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Intelligence aspects need improvement"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"The security scripting needs improvement. It needs deeper security for scripting."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The solution needs better dashboards that are easier to use."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"If they can add more features on top of their Persona feature that would be ideal."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The solution should implement AI in the product."
"Lacking analytics and a machine learning technique."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"The cost is very high and it should be lower to be more competitive."
"The endpoint protection could always be stronger."
"No built-in vulnerability scanner for management solutions."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CylancePROTECT is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our CylancePROTECT vs. Trend Micro ServerProtect report.
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