We performed a comparison between Fortinet FortiAuthenticator and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"Omada offers a technical solution that addresses both our needs."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The most valuable features are the performance and ease of use."
"The current version is stable...Scalability-wise, it is a fine solution"
"Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible."
"The most valuable feature is the flexibility in using the SMS messages."
"FortiAuthenticator is easy to use."
"The product's initial setup phase was easy. It is also easy to deploy."
"The product's on-premise version doesn't have recurring costs."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"It's super useful to have a single pane of glass when it comes to access management."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The solution allows the user to search logs based on a specific time."
"Simplicity is the most valuable part of OneLogin."
"The solution's ability to save and manage of all my passwords is great."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"Omada Identity has a steep learning curve."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"Functionality and usability could be improved."
"Omada's reporting functionality is limited and could benefit from greater customization."
"I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios."
"The technical support team is bad."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"The GUI has some shortcomings and can be made better. The GUI is not great."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"having a RESTful implementation instead of RPC would have been more desirable."
"The tool must be made more robust."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"More off-hour support."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
Fortinet FortiAuthenticator is ranked 6th in Single Sign-On (SSO) with 52 reviews while OneLogin by One Identity is ranked 9th in Single Sign-On (SSO) with 16 reviews. Fortinet FortiAuthenticator is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Fortinet FortiToken, Cisco Duo and Microsoft Entra ID, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and Imprivata OneSign. See our Fortinet FortiAuthenticator vs. OneLogin by One Identity report.
See our list of best Single Sign-On (SSO) vendors and best Identity Management (IM) vendors.
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