We performed a comparison between GoToAssist and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"The most valuable feature is the remote application access."
"It's simple to set up."
"Microsoft Remote Desktop Services is scalable."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The product is stable."
"Microsoft Remote Desktop Services is stable and reliable."
"Good screen draw feature and ability to use two monitors."
"The most valuable feature is the ease of use."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"Sometimes difficult to set up without the requirement for login credentials each time."
"We'd like to see more integration with other vendors."
"Microsoft Remote Desktop Services needs to improve its security."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"We face frequent disconnections."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
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GoToAssist is ranked 25th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. GoToAssist is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". GoToAssist is most compared with LogMeIn Rescue, TeamViewer, GoToMyPC, LogMeIn Pro and Splashtop Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
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