We performed a comparison between GoToMyPC and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very quick to set up."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The installation is almost instant."
"The technical support is good."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"It is fairly feature-rich and stable."
"It's a user-friendly product."
"The most valuable feature has been the ability to give control to others for support purposes."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"A feature that they could add is chat with sound to talk."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"TeamViewer could be more secure."
Earn 20 points
GoToMyPC is ranked 24th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. GoToMyPC is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMyPC is most compared with Microsoft Remote Desktop Services, GoToAssist, VNC Connect, LogMeIn Pro and LogMeIn Rescue, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business. See our GoToMyPC vs. TeamViewer report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.