We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"The interface is browser-based and simple, which is an advantage over other solutions."
"The solution has been very stable."
"The installation was straightforward."
"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"Webex offers a wide range of useful features."
"Webex is easy to use, even for people who are just learning it."
"The most valuable feature of Webex is ease to use."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"The sharing of cameras is limited to meeting organizers."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."
"Webex could improve by adding captions for the translation."
"I would like to see more integration, with respect to some more unified communication activities."
"The only thing it maybe needs is a chat."
"Better integration with other solutions would benefit Webex."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."
"The pricing could be improved."
GoToWebinar is ranked 16th in Virtual Meetings with 8 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. GoToWebinar is rated 8.4, while Webex is rated 8.0. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". GoToWebinar is most compared with Microsoft Teams and GoToMeeting, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer, Zoom and GoToMeeting. See our GoToWebinar vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
