We performed a comparison between Jiffy.ai Automate and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."
"I found the invoice data extraction very exciting. It is really good."
"It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."
"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
"Its initial setup process was quite efficient."
"The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."
"OCR technologies and computer vision (CV) technologies work very well and produce quality results."
"I like that it's very flexible, so we can design our automation the way we need to. Some other RPA tools don't really allow us to use all the applications that we use for our team."
"It has a really good turnaround time for our operations department to start working on claims, because all the information has already been pulled upfront with the bots. Instead of having to go into an account and request medical records or a certain type of document, it's normally already been pulled on the front-end as soon as the account loads because we run everything through the bots."
"Having something that is very flexible like Studio X will make it possible to change with our environments very quickly, very easily, very nimbly, and to deploy and redeploy as needed."
"We like how UiPath is designed for low-code or no-code users. It's less complicated, enabling everyone to use it with only a basic knowledge of automation or data. Generally, I also like UiPath's ability to mine processes and analyze user interactions to generate analytics."
"It has a core tool set of things in use to quickly put together an automation, whether it's interacting with an application or website. It gives you the tool kit that you need to quickly put something together. Very often, we can create something in a very short time frame, like in less than a day, and show it to someone. Then, they can see the immediate value of the solution."
"if you are a business user, even if you don't have a technical team, you can install the second version of the Community edition, which is StudioX. This is specifically made for business people who don't have a lot of ideas about technicalities. This is a great feature."
"The Automation Cloud service helped decrease time to value. Rather than focusing on infrastructure, our focus is purely on finely automating our computers and development."
"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."
"The solution's support services need improvement."
"The setup process could definitely be better."
"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."
"Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."
"They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."
"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."
"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."
"Studio is a bit overwhelming in the beginning. They could get add some details, but not so many, into the foundation training. I've seen StudioX and loved the colors. Please get the colors into Studio. I loved the flow and that you got all these activities and colors too. It was so much easier. It was visually easier to understand where to click. It was really user-friendly."
"The vendor can improve the solution by building up the BA path included in the UI Academy courses. There's too much focus on development, but not enough on BAs, scrum masters, and project managers alike."
"The high cost of UiPath licensing significantly reduces the value we get from the solution."
"The area that must improve is while releasing a new version, it must be capable of running the bots developed in the older version."
"UiPath should improve the document understanding a bit."
"UiPath should improve its licensing structure."
"On the development side, more documentation on how to structure the setup for different environments would be helpful."
"The user interface could be better. There have been advancements in UI design and user experience in recent years. UiPath could do a better job of keeping up with these trends."
Jiffy.ai Automate is ranked 24th in Robotic Process Automation (RPA) with 8 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Jiffy.ai Automate is rated 8.2, while UiPath is rated 8.8. The top reviewer of Jiffy.ai Automate writes "The willingness to partner with us and understand our needs was key, as are the time and cost savings from automation". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Jiffy.ai Automate is most compared with Microsoft Power Automate, Kryon RPA and Automation Anywhere (AA), whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation. See our Jiffy.ai Automate vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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