We performed a comparison between LogMeIn Pro and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to easily connect back and retrieve data from the computer systems that I have."
"This is a very reliable product and I've never had it crash."
"User interface."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"I can login to my office computer, go into all of my software, and work from a remote location."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"Being able to remote access my computer means I can work at night from my house."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"The product saves time."
"Microsoft Remote Desktop Services is scalable."
"The solution works on Microsoft servers."
"It is a stable product."
"I like the way it can assess our system."
"In terms of the valuable features, I like the profile, the new version is really good."
"Installing Microsoft Desktop Services is straightforward."
"The technical support is good."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"The high pricing of the product is its only shortcoming that needs improvement."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"The performance depends on connectivity."
"There is a limitation on the number of concurrent users."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"Microsoft should be more compatible with other operating system."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"We are searching for a product with better remote access and remote sessions."
"We've had issues with security breaches."
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LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Pro is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Pro is most compared with LogMeIn Rescue, ConnectWise ScreenConnect, LogMeIn Central, BeyondTrust Remote Support and Dameware Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our LogMeIn Pro vs. Microsoft Remote Desktop Services report.
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