We performed a comparison between Meraki Dashboard and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Meraki dashboard deserves an Oscar."
"I like that Meraki Dashboard is a user-friendly product."
"Easy to configure with great troubleshooting feature."
"The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
"It is very stable and we have been using it for five years."
"It's a scalable solution."
"The ability of the product to perform with simplicity of deployment make it a valuable solution."
"We like the visibility this solution gives us of the infrastructure."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"Network faults are easily and quickly identified through dashboards and drill down."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The most valuable features are visibility, real-time, on-demand."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The cost of the solution is high and can be improved."
"The one issue that we have had is that the VPN tunnel would go down unless you worked out with the ISP that you would be using a static IP address on the WAN interface."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"There needs to be more improvement on the device-connected interface."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
"The pricing for this solution needs to be improved."
"The solution has a limited routing table and needs improvement by increasing the numbers as well as providing a summarization for the table."
"I’d like the product to allow for other solutions to be integrated with the dashboard as well."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
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Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. Meraki Dashboard is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Zabbix, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Meraki Dashboard vs. NETSCOUT nGeniusONE report.
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