We performed a comparison between MetaDefender Email Security Solutions and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Since we have started using the solution, there have been fewer compromises."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The integration capability of the solution is good."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The email and the signature based protection is the most valuable feature."
"The technical support is good."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The custom alerts have to improve a lot."
"Configuration requires going to a lot of places rather than just accessing one tab."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We need to be able to whitelist data at the backend."
"The pre-sales cost calculations could be more transparent."
"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"They need to adjust the spam filtering and make it stronger."
"The solution's configuration policy should be easier."
"The product must provide better customization features."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The tool's dashboard is old."
"Sometimes malicious email gets past the email gateway."
"In terms of improvement, reducing false positives would improve the system."
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MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. MetaDefender Email Security Solutions is rated 8.4, while Trend Micro Email Security is rated 8.0. The top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our MetaDefender Email Security Solutions vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.