We performed a comparison between Microsoft Azure App Service and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or from test and DEV versions to production."
"The solution can scale."
"This solution is easy to deploy."
"It is the best because it's easy to use, and there's a plan for every type of workload."
"The solution overall is very good."
"The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
"Debugging using Application Insights is a valuable feature."
"The most valuable feature is that it's an ideal solution when it comes to lifting and shifting monolithic applications from on-premises to Azure Cloud. It allows for a quick shift into the cloud without having to analyze and design very specific infrastructure and services for monolithic applications hosted primarily on-premises. Let's say that the team does not want to really redesign monoliths in a microservices-based application and that they want to make a quick move towards adopting the cloud tech stack. Then, Microsoft Azure App Service is probably the best option."
"The most valuable aspect of the solution is the various workflows."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"The product helps you to build faster."
"Powerful, full-featured business process management with excellent support"
"The robotic process automation has increased the confidence of business users."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."
"Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better."
"The pricing is average. It could be lower."
"The cost management of this solution could be better. We only receive estimations."
"I would like to see some improvement in the UI/UX design, to make navigation of this solution more user friendly. For example, it could contain more explicit information on each of the features."
"I would like to see some significant improvement in the technical support provision for this solution."
"Microsoft Azure App Service could improve by having better integration with on-premise solutions."
"There is always room for improvement price-wise."
"This is a quite expensive product."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"The initial setup takes time."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Business specific functionality is needed."
"Pega's technical support could be better."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
Microsoft Azure App Service is ranked 7th in Rapid Application Development Software with 38 reviews while Pega BPM is ranked 8th in Rapid Application Development Software with 57 reviews. Microsoft Azure App Service is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and Adobe ColdFusion, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and AWS Step Functions. See our Microsoft Azure App Service vs. Pega BPM report.
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