We performed a comparison between Microsoft Remote Desktop Services and TeamViewer Pilot based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Remote Desktop Services is scalable."
"The product's initial setup phase was easy."
"It's almost an out of the box function once you have installed the other components."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"Microsoft is very reasonable in its approach to cost."
"You can scale the product."
"The solution is now stable."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"The pricing could be better."
"The performance depends on connectivity."
"We'd like more granular security control of the desktop services."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"It could be made simpler from a management perspective."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
"The location markings can appear incorrectly."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer Pilot is ranked 29th in Remote Access. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer Pilot is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer Pilot writes "Good tech support ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access, whereas TeamViewer Pilot is most compared with TeamViewer Tensor and TeamViewer. See our Microsoft Remote Desktop Services vs. TeamViewer Pilot report.
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